Submitting to Digital

I’ve finally gone and done it. On Friday, I bought my last CD (arrived today, I am Kloot new album “Sky at Night” – along with the new Janelle Monae and Dark Night Of The Soul albums). And I picked up my final ever PAPER Guardian, with the ever brilliant and to me (previously) essential, “Film and Music” supplement.

This has been a long time coming of course, especially since, in theory anyway – I have been living & breathing digital music since the turn of the century. It’s my job to know about these things, so why haven’t I fully bought in yet as a consumer? Mostly during that time I have been horribly hedged between the two mediums – the physical and the digital.

I’ve become fed up with the physical side of physical – the constant rattling around in the cupboard or shed looking for that old gem I need to hear again, or even finger-searching down the spines of the ‘current play list’ only to open the jewel box (yuk) and find the CD is of course, in the car or somewhere or just plain gone. Plus it’s taking up too much space. As for my 'newspaper', too much of it goes unread and straight-to-recycling, which just seems ridiculous.

Mostly though, it all just seems so out-of-step with the times, technologically and environmentally.
So that’s me. I’ve officially ‘Gone Digital’.

I do however, harbour several anxieties about this decision. As I pour over the cover of Sky At Night, (fascinated to find Guy Garvey and Craig Potter of Elbow are co-producers) I’m already missing the tactile experience of having ‘record cover’ in hand while the music’s on. I’m doubtful that the digital metadata industry can deliver anything like the simple pleasures of this experience.

Also – since physical media plays a big part in my music discovery process (particularly aforementioned Guardian ‘Film & Music’) – I’m concerned I’ll actually start to miss some key album reviews. I love the Guardian iPhone App, but I’m not sure if the App has the complete content that the paper supplement has. Somewhat ironically, since digital has a reputation as a great discovery platform, I’ve never experienced it as such – not as a passionate and active music obsessive.

I’m also concerned about the system of managing my music digitally. My CD shelves are not particularly well ordered, but like a mechanic with his tools, I have a photographic memory of where I left each CD. I know which pile my previous I Am Kloot albums sit in. My CDs are taking up too much space for sure, but at least I know they are there, because I can see them. By quickly scanning any one of the ‘most recent’ piles I can easily remind myself I still need to listen to Paul Weller or Joanna Newsome. But I recently realised just how many downloaded albums I’ve yet to listen to – some from last year. I’d literally forgotten about these, buried as they are into my iTunes library.

I love how smoothly Amazon downloads now embed straight to that library, but almost preferred the old way, when I could at least check my Amazon (or 7 Digital) folders to look at recent or not so recent, purchases. I’d like iTunes to make the ‘recently added’ list both more accessible and more present either online or on the device.

Nevertheless, I’m still going digital. It has to be one way or the other. I will just have to get over my digital discovery issues (with the great help of Spotify, MFlow, the Genius bar and of course, my beloved US indie goldmine ‘Daytrotter’.com).

I’ll do my best to get over my physical needs too, since I’m literally running out of shelf & cupboard space. I’ll undertake to make an effort to improve my digital file management.  I’m still nervous that my digital music collection will evaporate somewhere, but perhaps I’ll put my faith in the cloud (if I can get over my ‘ownership’ issues) or a digital locker service, as it looks like I’ll have a good choice of those next year.

However, this all leaves me with one overriding issue and that’s listening. Actually taking the time to enjoy what I’ve worked hard to discover, access, acquire and manage. I just love playing music back through my (pride and joy) Bowers & Wilkins 806’s. They sound great.

Also, the recently acquired new family Renault came with an integral Bose sound system which rocks. Both have iPod docks, but both have CD trays too. Somehow – the CD – once I’ve got it to hand – goes into the tray with – well – with a more satisfying feeling – than plugging the iPod into the dock. It also encourages me to become more familiar with that particular record, not snack like a junkie on the 6000 tracks in my device. 

Mmm, perhaps I’m not quite through the hedge yet, but still on the fence.

Apologies for not posting much lately. I've been busy, working on some great music industry projects, looking after my kids, and sitting in the sun for five-minute spells of peace & quiet (when I could probably be twittering). The JB blog will be out for the rest of the summer, but you might want to read my post on Google & music on the midemnet blog and also look out for some pieces in the various trusted Music Industry publications over the coming months...all exciting stuff. JB will resume as & when...

Never Mind The Box Set - Case Studies

Last week I made my ‘return’ to the music business (after a spell contracting in FMCG or ‘real business’ – a contrast to be blogged about in future no doubt) with a keynote at Music Tank’s ‘Never Mind The Box Set’ discussion – the topic being the state of the current ‘physical’ music business. Full details you will find on the superb Music Tank site.

In my talk I presented four brief case studies of physical products that had come ‘back from the brink’ to find cult, niche and perhaps even mainstream, success. These were:

• Moleskin
• Lego
• Filofax
• Marvel

I thought it might useful to post these here as part of a series of posts this week to mark the ‘return’ of the JB blog, as it were. These case studies were the brands that came from top of mind in discussion with Music Tank – so they are not precise analogues for music – but I don’t think it matters for providing us with some imagination, innovation – a bit more belief, perhaps.

These are specific businesses rather than industry formats like the CD, but these brands are in many ways, symbolic of the industries in which they operate.

We’ll also see how these businesses have smartly embraced digital innovation but even more smartly, kept the physical product alive and well – protecting where the real, tactile value is. Real products remain at the core of these businesses.

Case Study 1: Moleskin

How did writing make such a comeback from the brink of extinction? What’s more anachronistic to us now, the notebook or that funny gadget with a dodgy pen all the early adopters were brandishing in the mid 90s? Writing recognition, the touch screen keyboard and voice recognition tools still occasionally ‘threaten’ the business of handwriting, yet it’s hardly enough to get the stationary business quaking.

The origin of Moleskin’s recent success might surprise. The rights to the famous designs were acquired by Italian company Modo & Modo as recently as the mid 90s and the big global marketing push didn’t happen until 2002 – now every second person working in the global creative industries seems to use one.

Success Factors for Moleskin

o Design, design, design – it’s just a notebook! But the look & feel means everything to its dedicated users

o Heritage – the ‘story’ – Hemingway, Bruce Chatwin writing beautiful prose in them – these stories are now part of the folklore of the brand

o Variety – size, colour, features – I’m using the ‘Woodstock’ red one just now

o All this comes with Premium – people pay 6-7 $’s more for a Moleskin versus a standard notepad – it’s all in the branding

The Root of Moleskin’s success though – the Insight if you will – is the art of writing – that’s what people really value. Can we work an equivalent for music with the art of listening?

Finally – Moleskin notebooks are addictive! Could you really switch back to using just a notebook? Can digital be addictive in the way a physical collection is? Can CD packaging be improved enough to raise such questions about digital music?

Case Study 2: Lego

Another business brand literally brought back from the corporate equivalent of life support, Lego was dead as a dodo at the turn of the millennium, with losses spiralling to €242m by 2004.

Fast forward to August 2009 and a buoyant Lego announced a robust increase in turnover and pre-tax profits of €124m for the first six months of 2009, up 61% over the same period of 2008.

Much was attributed to Jørgen Vig Knudstorp, a young dynamic CEO, who according to himself “changed everything but the brand”.

But really the success was down to a combination of licensing (Star Wars, Harry Potter etc.) and product innovation (bricks literally come in all shapes, sizes, colours – enabling you to build anything). Those innovations however came hand-in-hand with brave and painful operational changes.

For the last few years Lego has quietly expanded into video and online games. In 2010, it will roll out Lego Universe, a multiplayer online virtual reality game. It is also investing in real bricks too, with 15 new retail stores due to open before Christmas 2010 to add to its existing 47. Moving direct-to-consumer seems to have worked.

Success Factors for Lego

o Innovation in digital and physical – working symbiosis between these

o Heritage – converting parental approval and children’s creative instincts into sales

o Variety – size, colour, features

o Niche strategy – Lego’s sales are said to be concentrated on a relatively small market of loyal household customers (around just 2 million households according to one report)

As with any turnaround story, there’s always an insight that proves key to the revival...in Knudstorp’s own words: "We take the virtues of Lego and the virtues of Star Wars and create something more optimal out of it. A great example is the Lego Star Wars game which has been immensely popular. Here you have a category where many parents perceive it as not really creative and not very good for their children, but when it becomes Lego the parent says 'OK, now I feel comfortable, since it's Lego plus Star Wars.' It has the benefits of both worlds. Two plus two suddenly becomes five."

Case study 3: Filofax

That great symbol of the eighties – one many of us would perhaps rather forget - is back! And if Filofax can forge a comeback, anything can.

With a St Luke’s advertising campaign in 2006 to re-launch the brand – Filofax shifted its marketing to a younger (more colours), more female (more personal) customer base, with modest success. Pre-tax profits almost doubled from £2.8m to £5.5m for the year to January 2009, while sales nudged up to £61.4m from £59.7m a year earlier.

Success Factors for Filofax

o Niche strategy – what had become ‘naff’ is now a mould breaking statement for mavericks

o Heritage – Filofax built on the retro trend – but did so with deeper, practical benefits too

o Innovation: One innovation introduced in the run-up to Christmas 2010 was a service allowing customers to order personalised diaries from the website. Filofax users can now buy a printed calendar that incorporates all the birthdays, anniversaries and important dates they would otherwise have to annotate laboriously every year

Finally, once again here comes the insight – what’s become valuable today versus the 80’s when everything was about making money – is making time. Filofax responded by being less about business diary management and more about general lifestyle management – allowing people to manage all of their available time.

Marvel

I’ve written extensively about Marvel In editorials and blog posts so I will re-cap very briefly.

Once again Marvel is a riches-to-rags-to-riches story. In 1997, Marvel Entertainment escaped bankruptcy by a thread thinner than one of Spiderman’s. The company had failed to diversify its publishing business and flooded the market with comic book lines, effectively commoditizing its core business and leaving the company with a stock value of under $1.

Yet Marvel was transformed to a business with a market value of $4 billion, the price paid by Disney when it acquired the company in 2009.

Again, format wise, Marvel is becoming a seamless world of the digital and the physical. While digital content thrives (motion comics being a superb, natural innovation), physical product is hardly the Cinderella business, with the Graphic Novel industry in rude health, now threatening to break out of its geeky niche status and into the mainstream. See also the post on Marvel on this blog last year.

Recurring themes

In summary, a number of success factors associated with these case studies recur as learning or inspiration for music in a physical form.

1. Heritage - building on original strengths.

2. Branding - generating attractive stories.

3. Variety - product in all shapes & sizes - even personalised.

4. Insight - building on key actionable insights - eureka moments.

5. Innovation – clever interplay of the digital and physical worlds.

All these products could so easily have died, but belief, smart, brave decisions and real demand – allowed them to survive, re-build and thrive in today’s over-stimulated, ultra-competitive, digital world.

Versions of this post may appear on Music Tank and in MusicAlly's fortnightly circular.

Music is a different business – it should do more for music that’s different

A week or so ago, I made five recommendations of music that’s a bit different to my (& maybe your) usual tastes, as part of my strategy to prioritise my music consumption – as set out in this previous post.

Those records were new or recent releases by Portico Quartet, Spiro, Steve Martin, Bill Frisell, The Unthanks and Pink Martini. None of them are ‘popular’ – but each album does fall into a category of sorts – one the many hundreds of music genres or sub-genres. Even Pink Martini – a blend of just about everything except pop, is described on Wikipedia as ‘vintage music’ – a sub genre probably, of ‘easy listening’.

As an industry – if you can really refer to the distribution of commercial music as an industry (a worthy post-grad paper perhaps) – the incredible, bewildering variety of products is what makes the music business totally unique. No other business that I know of puts full-blown produced products out there on the market without any prior knowledge of what will happen next. Sure, if you have a major pop artist with a known commercial track record and the whole dashboard of modern demand metrics, you might be able to put together a half-decent sales forecast – but you’d still be pushing it to be within + or – 100%.

But forget those, if you have any one of the above records – in niche genres – how on earth do you know if you can even hope to break even on releasing the record commercially – i.e. having funded its discovery, production, marketing and distribution? Because the one thing you do know is that you will not have a global hit on your hands.

In this sense, the music business is also unique – in that there are few genuinely ‘independent’ or ‘alternative genre’ records that become global smash hits. The movie business is different – it produces - even if it’s just a couple - of real indie smashes each year, pretty consistently. Be it Blair Witch, The March Of The Penguins, Slumdog, or the very latest example - Paranormal Activity – the small guys can make it really, really big in film.

It happens less so in music – if you look at the top fifty selling albums each year they are dominated by pop records released by majors. Neither small independent’s or niche genre artists get a look in. There are clear reasons based on industry structure. Film has an established independent film network that is supported by major festivals around the world – many of which are celebrated as significant cultural events. It has an ‘art-house’ cinema distribution network too. Film also gets significant government support on the investment side.

The music industry doesn’t have the equivalents. Yes there are numerous small venues that cater to the alternative – but they are not effectively networked and so do not make up more than the sum of their parts. Same for independent labels, really – hence there have been recent initiatives to give the sector a much needed leg-up – such as independent charts. But these often confuse ‘independence’ between source – i.e. label and actual musical style. As for retail, well we can see what’s happened there and it is almost too painful to keep watching.

Music that’s genuinely different, alternative or niche must simply submit to being commercially second-rate. The only global phenomenon of the same nature I can recall is the success of the Buena Vista Social Club Cuban music movement – and that all started with – an independent movie!

I applaud initiatives that try up the ante for the ‘movement’ that is niche music – such as the upcoming January 2010 Reverb festival of concerts at the Roundhouse, which has some support from the Arts Council of England and local Camden Council – though only small commercial sponsors.

However, I’m absolutely convinced this music can scale better than it does, if only it had the right platform. After all, this is the digital age where niche content was in fact supposed to have become the heir to the Blockbuster King, by now according to the uber-thinking-journalists.

Take this simple insight. I have three Pink Martini CDs so I like them – they have grown on me over the years without necessarily becoming an act I would recommend to others regularly. But I know I could name maybe 20-30 other people in my life who would like them as much as me if not more so – but who have never even heard of them. My feeling is that Portico Quartet could achieve the same sort of crossover potential in the UK that Jazz trio E.S.T. achieved in their native Sweden – where they regularly made the mainstream charts.

While I wouldn’t say the same for Spiro or The Unthanks – I’m am pretty convinced that they could probably triple whatever little they do sell - easily – if only they could get some effective, targeted exposure to their receptive audiences, and that could well be the difference between loss & profit.

Steve Martin, well, he doesn’t exactly need to have a hit – and has in fact spent extravagant amounts of his own money on making and touring his ‘The Crow’. But it is such a good record it deserves success in its own right, not just as some kind of vanity project. As for Bill Frisell – at least he is on exactly the right label to connect with his audience – Nonesuch – which specialises in route-to-market for eclectic, different music aimed at the more mature, discerning ear.

And here is the second insight for today. I’m a mature and enthusiastic music fan who has listened to so much stuff that I am receptive – in a state of absolute readiness – to hear more music that’s different. Where do I connect with my fellow audience? I’ve no doubt that audience is large (huge globally); fairly well-off and fairly uninterested in piracy – probably even pro-actively disposed to paying top whack for music - as the rich cultural good that it is. The reason we don’t buy much these days is we are uninspired and ill-informed. No one is putting this music in front of us.

Now I know there is the BBC and in the US, ‘public radio’ – and this is great. Programmes like ‘Late Junction’ are the equivalent of splendid cuisine for the ears – even if you sometimes have to work at it to acquire the taste first. But I don’t really do radio. I want to check this stuff out on demand and then buy it and keep playing it until I love it.

Also, I know these artists could get greater exposure in a number of ways – like what if Portico could get a support slot for Radiohead, or if Spiro got a great synch opportunity? That could break ground, but only as a one-off, transient thing – it might serve those artists well if they are lucky – but it’s not reaching that huge global audience of un-served, unlucky listeners.

And finally here’s the irony. In the UK we are about to get bombarded with new music services (again) – each one upping the ante on the ‘business model’ – more & more music for less & less cash. But the music is always the same stuff. The front-line recommendations are the big artists about to assault the radio networks, the TV and press. Spotify this week has the exclusive with Robbie Williams (do they really need each other?). Sky Songs has launched – in a promotion with The Sun newspaper. It’s like daytime radio all over again - the same music to the broadest audience possible.

Even out of those six million songs in the impressively large catalogues, there’s nothing for we-who-want-different, since we don’t know what we’re looking for, or if we do and hit search, it will not be there more than half the time.

Why don’t we do something different for those people who want something different? I’m on the case...the next post will show us the way...

Black Gives Way to Blue: The Return of AIC and resulting format confusion...

There’s nothing like music for taking you back. Seventeen years ago (at the start of my professional career) I was what you might call an angry young man. Music has always provided me with a kind of fuel – and at the time music - specifically the music of Alice In Chains, was fuelling my anger rather nicely. This past two weeks have taken me right back there, but in the best way imaginable.

Back in 1992 I was on some major systems project or other for an energy company, in the employ of Andersen Consulting, now otherwise known as Accenture. I was sharing a flat with a studious American called Floyd and a conscientious, ambitious young lady called Heidi, neither of whom could make head ‘nor tail of me or my anger.

To Floyd & Heidi, that project seemed like the place to be, the pinnacle of professional assignments. To me it just sucked. So much so, I would start my days with a loud blast of AIC’s ‘Dirt’ (I’m talking LOUD and before 8 am). I must have been the flatmate from hell. Belated apologies Floyd & Heidi wherever you are.

For those unfamiliar, Dirt is an absolute classic. It’s unforgiving, relentless, driving, bleak, but as melodic as rock gets. It was my album of the year and AIC was my favourite band then, my fuel of choice.

It was with trepidation then, that I approached the new record by AIC released just a few weeks ago. It was a real surprise to me. I read a gig review in The Guardian while I was on vacation (I had NO IDEA they had reformed). Anyone at all familiar with the group will know why this is more than a little remarkable.

What I loved about AIC is what was makes so many bands special – the blend of two great talents working together – the 2+2 making 5. In AIC’s case this is guitarist and songwriter Jerry Cantrell and, back then in the angry days of 1992 – singer and frontman Layne Staley. Cantrell brought the driving, power-drill guitars, Staley one of the most organic and original voices in rock music. The two also combined for those distinctive harmonies that made the band stand out from anything else from the grunge scene at that time, or since. But Staley was a heavy heroin user and eventually died of an overdose in 2002.

And that is what makes AIC’s revival so remarkable. Staley was essentially irreplaceable, but some years on - has been replaced. The new singer William DuVall (a 42 year old who has been around for years with other bands) not only sounds remarkably like Staley, but of course, fills in perfectly for those harmony parts, that can be heard throughout the new record in all their glory.

Black Gives Way To Blue is a fabulous album that has somehow arrived just at the right time for me personally and for other AIC fans I hope. Nearly 20 years on since I became a fan I was frankly worried I might find it too LOUD, but I don’t at all - though I do prefer the slower tracks. The title track (which features some lovely piano by none other than Elton John) is the best ballad I have heard this year. It’s about death but somehow is utterly life-affirming.

Of course, I had to have this particular record on CD. I could not possibly be satisfied by previewing a new AIC album on Spotify. Not only did the reviews reassure me it was an album good enough to invest in (there are no weak tracks on this album - it's filler free), but I didn’t want to listen to it and think it was ‘just okay’ which is how most stuff sounds to me on Spotify – not because of sound quality issues (I have some pretty good computer speakers) – but because it’s on tap, so I can never quite concentrate on it for some reason.

I didn’t want to download it either, probably because I have all AIC’s previous releases on disc (the last full album being 1995’s self-titled release). This isn’t logical either, because I'm hardly a record collector, even when it comes to my favourite bands. I can only readily find Dirt, as it sits there pride of place on my ‘All Time Classics’ shelf. Where the hell are my ‘Jar of Flies’ and ‘AIC’ albums then? Somewhere in the rubble – either in the ‘transitory cupboard’? (not current, not classic, not yet in the shed) – or surely not – actually in the shed! Or worse, gone.

So, ironically enough, I’m now back on Spotify streaming the back catalogue...convenient isn't the word. There just isn’t one way to access, listen, organise and store music these days and that’s a good thing. But sometimes it drives me crazy.

Music in-box jammed full this week. I’ve been reading about the Pixie’s outstanding re-union gig at Brixton Academy and since I don’t know their music (I’m acutely aware of my ‘music gaps’) I’m really keen to get to it. But then I am enthralled to the new Alice In Chains and Pearl Jam records and enjoying my own personal grunge revival. On the other hand, I bought three albums yesterday (7 Digital’s £5 albums are irresistible) – Editors, Ravonettes and The Flaming Lips. I’ve checked out a few tracks from the first two records and they are red hot. But I'm so enjoying The Temper Trap's 'Conditions' still. I've just received a few interesting playlists from respected music colleagues as well. And I’m still trying to work my way through The Beatles re-masters. Think I’ll just combust, it’s much easier...

New product post #3: Digipacks vs. Jewel Case - majority decision reached

I’m all for improvements in CD packaging – have been for a long time. I’ve talked about it both on this blog and during my time at the IFPI.

Indeed, in a memo to Guy Hands last year (did anyone in this industry not write a Memo For Guy?) my first recommendation was for him to take the initiative in transforming CD packaging across the piece - no more jewel cases.

Labels and music retailers should show the customer that the industry cares about its product and release all CDs in the superior digipack format (preferably using recycled materials).

After all, until we discover the value in digital music, surely the best route to monetization in the current music business, is through a better physical product?

Of course this call to action is naive, because it would cost the industry money to do this, and it isn't necessarily a cost that can be passed on to consumers. The CD is a volume product. Not only that, it is rapidly being commoditized. UK single artist CD prices have fallen by one-fifth over the past five years, from an average of £10.21 in 2003 to just £8.10 in 2008.

To reverse this trend is probably impossible. However, it's conceivable that music buyers’ perceived value of a CD album is, in this day & age, much lower than its current price. A notable shift in the quality of packaging (coupled with content extras) might be enough to hold CD prices where they are, or at least allow retailers to stem the relentless tide of discounting.

There is of course, a long list of logistical manufacturing issues to contend with. The digipack is more labour-intensive (someone has to stick the booklet on the inside card cover) and has longer lead times than jewel boxes. Demand planning is trickier, since jewel boxes are interchangeable with any CD booklet insert, whereas a digipack cover is printed specifically for that title. You need to plan carefully for how many you can sell - and who on earth can judge that accurately in this most unpredictable of businesses? In summary, it's difficult, costly and risky for any one company to move unilaterally on this issue.

Until now that is. At long last, there is a real catalyst to change CD packaging for the better. That catalyst is the environment, which music industry organization Julia’s Bicycle has articulated superbly so far.

At a recent event Hosted by Sony Music, Julie’s Bicycle took the opportunity to begin the process of aligning some key packaging goals across the whole music business. The facts are pretty compelling, as recently published in the Julie’s Bicycle report ‘Impacts & Opportunities, Reducing the Carbon Emissions of CD packaging’:

• The recording industry could reduce its packaging emissions by up to 95% by switching from the plastic jewel case to card packaging
• Consumers would prefer card packaging, particularly heavy CD buyers. More than half of those surveyed (55%) preferred the card wallet version of Coldplay’s Viva la Vida to the jewel box version
• 75% of CD buyers agreed it would be a positive step to shift to environmentally friendly packaging
• Some manufacturers are developing even more environmentally friendly versions of the digipack (the current digipack format already reduces emissions by two-thirds compared with the jewel case)

So the call to action is right there. As Tony Wadsworth put it at the event “I don’t see that there has to be a dichotomy between commercial goals and environmental goals, especially if we take a long term view”. Quite right too, especially when consumers would support packaging changes. Julie’s Bicycle has set out a roadmap for change with the ultimate goal of discontinuing the jewel case. In 2009 the major labels and Beggars Group have set a target to reduce emissions by 10%.

As for artists, ask any A&R or marketing exec, manager or indeed artist, which packaging they prefer. It’s a no brainer – artists would kiss goodbye to the jewel case in a second (probably preferring some ridiculously expensive alternative such as embroidered velvet, but hey, they care!). Beggars Group claims that nine out of ten artists request alternative packaging for their releases.

It’s about time we retired an old, much-hated, faulty product. I say product, because for some consumer goods, the product is the packaging! Packaging plays a key role in music – with CD buyers firmly attached to liner notes, artwork and tangibility. Putting music into beautiful but responsible boxes sets a great agenda in extending the lifecycle of the industry’s core product. After all, just letting the CD wither on the vine until we wait for digital revenues to materialize is a do nothing option that won't be enough in the longer term.

Music's changing product

[This post appeared in last week's Record of the Day as the Insight piece, just here in case you didn't catch it...]

A few years back I came up with an idea for a label, to present its pipeline as an online feature, called the 'Creative Curve'. The idea was to show a curve or spectrum with all the key creative points along it as a music project was being created - writing, recording, mixing, releasing, promoting and touring. For each point along the curve there would be a featured artist project at that stage of development.

The idea was meant to build anticipation, provide fans with an insight into the creative process (for example to see how artists work differently and handle those points along the curve with whatever degree of joy or dread) and potentially to offer products or at least promotional clips such as demos, song stems, interviews etc. which could also be widely syndicated to other digital platforms.

The idea didn't fly, since everything the label did needed to be artist-specific, not label specific. Also, there was a concern that opening up the creative process in this way would spoil the mystery and annoy the artists. In the end the will to mix up the product in this way wasn't there at the time, but things have moved on at a pace since then.

Indeed, there has been a constant, breathless innovation to the way music is being released to consumers. In recent weeks we’ve had the first pixel-interactive video, with Empire Of The Sun's new single, a new band More Than Thieves recording and releasing four exclusive sessions for each major streaming service, and another couple of high value box set packages from the likes of Metric and The Smashing Pumpkins. Meanwhile, some long-established artists have really been ripping up the rule book on what the ‘music product’ is, although I almost hesitate to mention the usual suspects since they get referenced everywhere (which is perhaps partly the intention – to capture our collective attention). No, I will not mention Trent Reznor in a piece about digital product. Doh!

To some extent these initiatives could all be categorised as promotion – an expanding array of gimmicks designed to shout the loudest to simply do what the industry has always done – “work the album”. But there's more to it than that. Music, it seems, is constantly in search of a new way to present and package itself now that the album has been de-coupled and the physical product is being slowly but surely eroded.

The business 101 book says that when a core product is being devalued and commoditised the only way forward is to build new products, services and experiences around what was the old cash cow (in our case, albums) and meanwhile milk that cow dry. Other sectors have made successes in doing just this - indeed it’s been the raison d'être of Richard Branson’s Virgin brand for some time – it’s how flying got a makeover for example.

Entertainment industries have had makeovers too. HBO did it for TV and Marvel did it for its catalogue of super-heroes - they transformed their respective industry’s products and allowed them to flourish whatever new distribution channels emerged. The movie business is currently working through product transformation via digital projection and 3D film.

With music, it's been harder to tell how to respond to the impact of technology and the resulting changes in consumer behaviours. Piracy, other entertainment products, digital distribution and now apps, have all shaken up consumption to the point where consumers seem to spend more time searching, writing about or playing with music than actually listening to it. The term the 'Kodak moment' just doesn't do music justice. What Kodak went through was child's play compared with the current challenge of music producers.

Arguably, those producers have placed too much attention on distribution, with little genuine sustainable value created from this. It has taken too long to switch focus to the obvious – music the product.

But with new product innovations now arriving that seems to be changing. We have high-end physical album packages that come with a range of valued extras including even gig tickets, like Metric & Smashing Pumpkins mentioned above. Some debut artists like Laura Marling did it with her ‘Song Box’ release of Alas I Cannot Swim. Radiohead really got that ball rolling. The much talked about release of In Rainbows skewered the two polarising trends in music consumption: digital - get it now, get it cheap, no frills - serving one end of the scale and the £40 box set serving the other. Clinical, simple, genius marketing.

Audio-visually music has come on leaps & bounds despite the reduction in the volume of expensively made promos. Again, the music video market has widened to cover lo-if or user generated low cost clips for YouTube to high brow art films for theatrical distribution, such as The Arctic Monkeys Live at the Apollo and Wilco’s two great movie projects. Artists at all ends of the spectrum are creating interesting film product, from U2's recent arty collaboration with Anton Corbin to Conor Oberst’s superb recent touring film.

Despite being in the eye of the hurricane, the pop song itself hasn't changed, although the singles format has actually benefited. Meanwhile albums seem to have remained intact, my own theory (statistically unproven) being that albums have both shortened and improved as a ‘natural response’ to current market pressures. With ever more music products growing around the core song & album formats, two things need to happen to affect a notable shift in the commercial fortunes of music:

1. High-end physical product will need to become more standard rather than ‘special edition’. This will extend the physical life-cycle for music across all demographic groups that value physical product, be it CD, vinyl or USB. This would take investment on the industry’s behalf but will pay-off over the long-term. Besides, standard CDs are just not good enough for modern day consumers.

2. More & more peripheral content – film, video, apps etc. should be packaged & offered commercially as product, not purely in the name of promotion – after all, what exactly is being promoted these days except an ever-reducing sales yield for the standard CD?

There has been an ongoing debate in the convergence era as to what is King, content or distribution. To my mind it is clear, content wins, distribution is just access to content. People will always want music content and will pay for the privilege, but music the product has to change and improve with the times. Consumers appreciate that more than anything.

[See also http://www.creativereview.co.uk/crblog/what-no-jewel-case/]

Will all CDs go The Way of the Shed?

It’s just been the May bank holiday weekend in the UK and I undertook to do some typical bank holiday weekend stuff, including clearing out my garden sheds (that’s right, I have two! Yes I’m aware this is a seriously privileged over-allocation of sheds).

This involved the usual detritus... a decrepit lawnmower, baby & toddler instruments with bits missing, hundreds of dead spiders and much worse, a few live ones as well.

Inevitably it also involved CDs. Lots and lots of CDs, hundreds in fact, boxed up randomly – all but abandoned - a travesty of wasted plastic. Most of the CD cases are cracked of course and they generally don’t look attractive – what a faulty product when you really think about it.

I cleared a shelf unit at the back and unloaded the boxes – anything to make extra space. My god, look at this! I never even played half of these all the way through. Here’s a random sample:

Black Rebel Motorcycle Club – their over-rated, over-hyped debut (mind you, their 3rd album Howl is on my ‘classics’ shelf)

Teenage Fanclub – Bandwagonesque – isn’t this said to be a classic? – might have to revisit soon
Diesel Park West – Shakespeare Alabama – as above

Grandaddy – Sumday –I do remember being distinctly underwhelmed by this

John Frusciante – Shadows Collide With People – I think this is his 25th solo record, doesn’t he make an album a month or something?

Aha – Minor Earth Major Sky – This has a great B side on it called Barely Hanging On, but as an album it’s hardly up there alongside the likes of Scoundrel Days (or lost A-ha classic Memorial Beach)

Athlete – Tourist – their overly ambitious and eventually career limiting second – it contains literally one good song. Athlete, if you’re still out there, please go back to being the real you!

P.I.L – Greatest Hits – surely this has some crackers on it

Jerry Cantrell – Boggy Depot – what? How many solo albums do I have by guitarists from old-favourite heavy rock bands? I almost certainly paid well over a tenner for this. What was I thinking?

Gomez – Liquid Skin – One-time-lauded indie golden boys, they have actually just released a new record I see

Terrorvision – Regular Urban Survivors – assume this was a bad mistake attempt at a guilty pleasure – you can’t deny they had a sense of humour though (check out Superchronic and Bad Actress for example)

The National – Boxer – wasn’t this on several blog best of lists a few years back? If so what’s it doing in the shed? Maybe it’s a spare copy. Note-to-self - Mistaken for Strangers and Guest Room must be ripped & re-engaged with asap

Guilty Pleasures Rides Again – got to be something here for the bank holiday barbeque playlist surely

Etc.

What are these fit for now?

Since there’s a set of old Mordant Short stand up speakers in here and an old amp and CD deck, I could set it all up and spend the month of May on a nostalgia trip. I’ve got the urge to just select a disc at random, and play through my favourite track from it. That might be a fun way to squeeze some value out of this motley collection. But I don’t have time for that.

I could just throw them in a box and take them down to the next car boot sale (yard sale US readers). But I don’t even think I’d get a punter for them these days. Ten years ago I did do this and the CDs sold out rapidly (a pound for three). But these days, it’s probably only old mobile handsets and iPods that fetch decent prices.

Wouldn’t it be great if you could claim a refund on CDs you never got value from? I’d be in for a good few hundred pounds cash-back on this set (which I would happily spend on new music of course). Maybe there could be an industry recycle scheme whereby you can trade in the CD and get the download version for free, or maybe exchange an old CD album for one new download track?

At least I should spend an hour with the laptop in here ripping a select bunch of tracks into my iTunes library – the Shed Playlist Spring 2009. That’ll work. I’ve created something out of it after all.

Ways of Listening

As I sorted through the piles, I thought about how varied our listening habits have become as consumers and how it all started not with digital but with the CD. One friend of mine, back in University days, would get his new CD home, shove it in the deck and promptly skip through it one track at a time, previewing each song. “How can you do that?” I would say in disgust, “you’re spoiling it for yourself, have some patience man”. And this was ten years before 30 second clips! He always was a futuristic thinker.

Another friend took it to the furthest extreme the other way. Whenever he acquired the new release disc of one of his favourite artists, he would first insist to take it upon himself to play back the entire catalogue of that artist, in chronological order. “Unrealistically obsessive, mate”, was my considered response to that one.

I fell in between these two extremes, always insisting to myself that I wait for the opportunity to playback in full any new CD purchase, on the hi-fi, not headphones. Of course, this hardly ever happened due to the ever dwindling amount of free time, hence not listening to half these abandoned CDs in my shed.

Just lately, I have actually been buying more downloads, mainly from 7 Digital. You can’t argue with the prices (many new releases on ‘sale’ at £5) and the 356 bit rate MP3’s sound pretty good to me. I miss the tactile quality of CD packaging of course and still go for some stuff on CD (recently Metric, Spoon, some classic back catalogue by Talk Talk). But after an experience like this weekend, it might be more downloads from now on and a little less plastic.